Frequently asked questions.

WILL MY ROOF RACK WORK WITH A LATITUDE ROOF TENT?

Latitude rooftop tents are designed to fit on most vehicles with roof racks. The general rule of thumb is to make sure that your roof bar system has a dynamic weight capacity of at least the weight of the tent. This is the weight that the rack can physically carry while the vehicle is in motion. When the tent is in use the weight of the tent plus the weight of its occupants is effectively dispersed over the entire frame of the vehicle, as well as the tent hinge and ladder, also known as the static weight capacity.

For more information on fitting and load ratings, visit the How It Works page.

WHAT ARE THE ADVANTAGES OF A ROOF TOP TENT?

Fast and easy to set-up. Better wind and rain protection than a conventional tent. You are off the ground and away from any animals and insects. Better views and ventilation than camping on the ground. Your tent will not collect as much dirt as a conventional ground tent. You don't need a flat spot to set up your tent. Rocks and mud are no longer a problem. No extra cost for an air mattress, this tent comes with a high-density foam mattress. Less expensive than a caravan, trailer, or motorhome and it takes up less space. You can leave your Latitude roof top tent on all year long so you will always have a campsite wherever and whenever you need one. Extra shade and/or privacy area with the annex and awning.

We're sure you'll find even more added benefits of a root top tent whilst out exploring with one too!

HOW DO I MOUNT THIS TENT TO MY VEHICLE?

Check your manufacturer’s roof rack minimum weight-carrying capacity to ensure it will support the weight of the tent. All tents are supplied with an installation guide, which is also available online. We also have a video guide to help you and are happy to offer an installation service at our HQ near Bath, Somerset.

WHAT ARE THE SHIPPING COSTS AND LEAD TIMES?

Shipping for the UK takes 4-7 working days. We ship from our Somerset warehouse.

Shipping within the UK is a flat rate of £55 for roof tents. Accessories vary. Delivery & lead times are subject to stock.

DO YOU PROVIDE A WARRANTY?

Latitude provides a 2-year manufacturer’s warranty on all material, craftsmanship, and components. This covers manufacturing defects and does not extend to normal wear and tear, cosmetic blemishes sustained during use or damage caused by improper use, improper cleaning, or improper storage. Latitude will repair or replace (at our discretion) defective items at no cost to the original customer.

DO YOU OFFER INSTALLATION SERVICES?

Yes, we offer installations of rooftop tents at our warehouse in Frome, Somerset. Installs must be scheduled in advance by selecting collection at check-out and contacting us directly.

DO YOU OFFER LOCAL PICK UP?

Yes, we offer local pick up of products from our warehouse located in Frome, Somerset. If a product is available for local pick up, the option will be presented as you proceed through the check-out process. Local pick up is subject to product availability and may not be available on all tent models.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we can ship anywhere in the world from our UK warehouse. Please contact us to generate a quote for you.

The buyer would be required to pay any import fees depending on their location.

HOW DOES A ROOF TENT FAIR IN HIGH WINDS?

Our roof tents can deal with high winds thanks to multiple features. The large windows and entrances allow for air to pass straight through, plus the curved roof design helps direct air around the tent. Supplied guy lines keep the tent tied down at one end, whilst at the other, the vehicle is used as the anchor point.

DO YOU SELL SPARE PARTS?

Yes, if you require spare parts please contact us. We hold spares of all components, hardware and covers.